FACTS

WHAT DOES NORTH BAY CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons North Bay Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does North Bay Credit Union share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes –  
to offer our products and services to you
Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes –
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes –  
information about your creditworthiness
Yes No
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share
Questions? Call 707-584-0384
Who We Are
Who is providing this notice? North Bay Credit Union
What We Do
How does North Bay Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Community Bank of Pleasant Hill collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates' everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • North Bay Credit Union has no affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include Credit/Debit card processors, credit reporting bureaus, mortgage servicing, insurance and investment services companies
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • North Bay Credit Union doesn't jointly market
Other Important Information

To limit our sharing:
Call: 707-584-0384 to speak Member Service Specialist
Note: If you are a new member, we can begin sharing your information 30 days from the date we sent this notice.
We continue to share your information as described in this notice even after your membership has been terminated.
However, you can contact us at any time to limit our sharing.