COVID-19 Resource Page

We’ve adjusted our branch hours

While Sonoma County's shelter-in-place order is in effect, we have adjusted our branch hours as follows:

Santa Rosa 
Monday–Friday, 9 am– 4 pm
Staff available to assist you, with social distancing, of course.

Healdsburg, Sonoma Valley and Rohnert Park
Monday and Thursdays 9 am – 4 pm with staff available to assist you. 
Available for appointments on Tues, Wed and Fri. Call 707-584-0384 to schedule an appointment.

Effective June 1, all our branches will be open from 9 am - 5 pm Monday through Friday.

We are asking that whenever possible, please call us at 707-584-0384 instead of coming into the branch. Also, if you are not feeling well, please do not go out for your protection, as well as that of our staff.


Expedited Hardship Loans for existing members
We are offering Hardship Loans to members who are in need.
         • Borrow up to $2,500 at 0% APR 

         • No payment due for 90 days

         • 12 months to repay

This emergency personal loan is only available to existing members, not businesses. We do ask that only those truly in immediate financial need apply. Apply online Apply online.


Visa Credit Card payment skips

Qualified cardholders will be offered a fee-free skip of their May minimum payment, although interest still accrues. If you qualify, you’ll see a message on your credit card statement.


Mortgage Payment Forbearance

If you have your mortgage with North Bay CU and have been impacted by the COVID-19 crisis, please call us to see how we can work with you.